Privacy Policy

1. The short version

• We collect information needed to assess enquiries, prepare proposals, deliver agreed services, communicate with clients, and operate this website.
• We do not currently use advertising cookies or website analytics.
• Website lead data is normally retained for 12 months after the last meaningful interaction unless a longer period is required for an active engagement, legal obligation, or dispute.
• We do not sell personal data.
• Privacy requests may be sent to hello@rynxsystems.com.

2. Data we collect

When you submit the proposal form, we collect your full name, work email, company name, optional website, country, optional phone or WhatsApp number, solution of interest, and the requirement you provide.

For clients, we may also process proposal, contract, billing, payment-reference, support, project, and correspondence records. Payment providers process payment credentials under their own privacy terms; Rynx does not require payment-card details through the website proposal form.

Our hosting and security systems may receive limited technical information such as IP address, browser information, timestamps, requested pages, and error or security logs.

3. How we use data

We use personal data to respond to requests, take steps requested before entering a contract, prepare proposals, provide and support contracted services, issue and reconcile invoices, maintain business and security records, comply with legal obligations, establish or defend legal claims, and improve our operations.

Where applicable law requires consent for a specific activity, we will request it separately. Submitting a business enquiry does not enrol you in marketing communications.

4. How we share data

Lead submissions are processed through an n8n workflow hosted on a Hostinger VPS in India. The workflow may store lead details in Google Sheets, notify Rynx through Hostinger email, and send an acknowledgement email to the address supplied.

We may also share necessary information with hosting, communications, payment, accounting, professional-adviser, security, and technology providers; authorities when legally required; and a successor in connection with a lawful business reorganisation. Providers receive only the information reasonably needed for their role and are subject to their own terms and safeguards.

Payments may be facilitated through Skydo using the local bank account details it provides, or through PayPal. Those providers process payment-related information under their own policies.

5. Cookies and analytics

Rynx does not currently use advertising cookies or website analytics. Essential storage or technical identifiers may be used where necessary for security, network delivery, accessibility, or core website operation. If analytics or advertising technology is introduced, this policy and any required consent controls will be updated before use.

6. Retention and security

Website leads are normally retained for 12 months after the last meaningful interaction. Information connected with an active engagement may be retained for the engagement and afterward as reasonably required for tax, accounting, contractual, legal, security, or dispute-resolution purposes.

When retention is no longer required, records are deleted or anonymised from active systems and expire through normal backup-replacement cycles. We use reasonable administrative and technical safeguards appropriate to the nature of the information, but no online system can guarantee absolute security.

7. Your choices and rights

Depending on the law applicable to you and the provisions currently in force, you may request access, correction, completion, updating, or erasure of personal data; withdraw consent where processing relies on consent; raise a grievance; or exercise other available statutory rights.

Send a request to hello@rynxsystems.com with enough information for us to identify the relevant records. We may request reasonable verification before acting. We will respond in accordance with applicable law and may retain information where a legal exception or obligation applies.

8. International transfers

Rynx’s n8n workflow is hosted in India. Google, Hostinger, Skydo, PayPal, communications providers, and other service providers may process or support data from additional countries according to their infrastructure and terms. Where cross-border processing occurs, we use the provider and contractual arrangements considered appropriate for the service and applicable law.

9. Adults and business enquiries

This website and its proposal form are intended for adults aged 18 or older who are enquiring about business services. They are not directed to children. If you believe a child has submitted personal data, contact us so we can review and take appropriate action.

10. Changes to this policy

We may update this policy when our services, providers, practices, or legal obligations change. The current version will be posted here with its effective or last-updated date. Material changes will be communicated where required by applicable law.

11. Privacy contact

Rynx Systems
Sole proprietorship
Ground Floor, Plot No. 45, Shiva Sagar Park, Navanagar, Hubballi, Dharwad, Karnataka 580025, India

Privacy and legal email: hello@rynxsystems.com